Payment Policy

Payment Policy for MedGala.in

At MedGala.in, we aim to provide our customers with a seamless and secure payment experience. Our payment policy is designed to ensure transparency and reliability in all transactions. Please read the following payment policy carefully before making a purchase:

1. Spot Payment for Domestic Orders (Order Total Below ₹30,000):

  • For domestic orders with a total value below ₹30,000, the payment will be settled using spot payment methods.
  • Customers can choose from various spot payment options, including credit/debit cards, net banking, UPI, and digital wallets at the time of checkout.

2. Letter of Credit for Domestic Orders (Order Total Above ₹30,000):

  • For domestic orders with a total value exceeding ₹30,000, the payment will be settled using a Letter of Credit (LC).
  • Customers will be required to open an LC with a reputable financial institution, and payment will be made as per the terms and conditions specified in the LC.

3. Payment Schedule for International Orders:

  • For international orders, a payment schedule will be followed as follows:
    • 30% of the order total will be required for order confirmation. This payment can be made using spot payment methods.
    • The remaining 70% of the order total will be due when the shipping stock is ready for dispatch.
  • For the remaining 70%, customers are required to settle then or establish an irrevocable Letter of Credit (LC) with a reputable financial institution. The LC should be set up in accordance with our specifications.

4. Customized Orders:

  • For customized orders, a different payment schedule will apply:
    • 50% of the total order amount must be paid upfront using spot payment methods.
    • The remaining 50% of the order total will be due when the customized products are ready for shipment.
  • For the remaining 50%, customers are required to settle then or establish an irrevocable Letter of Credit (LC) with a reputable financial institution. The LC should be set up in accordance with our specifications.

    Payments accepted via

  • Letter of Credit (LC) Payment Terms:
    • Irrevocable Letter of Credit (L/C): Medgala.in requires payment through an irrevocable letter of credit issued by a recognized international bank. Payment is only made upon presentation of compliant shipping documents as per the agreed terms.
  • Advance Payment Terms:
    • 100% Advance Payment: Medgala.in requires 100% of the order amount in advance before processing the order if the manufacturing company asks so. Goods will be shipped upon receipt of payment.
  • Payment Gateway and Online Payment Terms:
    • Credit Card Payment: Customers can make payment using major credit cards through our secure online payment gateway.
    • PayPal Payment: Medgala.in accepts payments via PayPal, ensuring a secure and convenient method for international customers.
  • Telegraphic Transfer (T/T) Payment Terms:
    • Telegraphic Transfer (T/T) in Advance: Payment is to be made via T/T in advance. The customer bears all bank charges related to the transfer.
  • Cash on Delivery (COD):
    • Cash on Delivery (COD): For specific regions or customers, Medgala.in may offer COD services where payment is made upon delivery, subject to additional charges.
  • Online Payment Services:
    • Online Payment Services: Customers can use various online payment services such as Skrill, Neteller, or other similar services, subject to terms and conditions.
  • Escrow Payment Terms:
    • Escrow Services: Medgala.in can utilize trusted escrow services where payment is held by a third-party until the goods are received by the customer, after which the funds are released to Medgala.in.
  • Cash Payment Terms (Local Currency):
    • Cash Payment (Local Currency): For local customers, payment can be made in Indian Rupees in cash, bank transfer, or through other locally accepted payment methods.
  • Bank Guarantee Payment Terms:
    • Bank Guarantee: For large orders, Medgala.in may accept payment in the form of a bank guarantee, which ensures payment upon fulfillment of the order terms.

Important Notes:

  • All payments should be made in the currency specified on the MedGala.in website.
  • Customers are responsible for any fees associated with opening and maintaining Letters of Credit.
  • Orders will only be processed upon successful payment confirmation.
  • Payment-related inquiries or issues can be directed to our customer support team for assistance.

By placing an order on MedGala.in, customers agree to comply with and abide by this payment policy. We reserve the right to modify this policy at any time, and any changes will be updated on our website. It is the responsibility of the customer to review the payment policy before making a purchase.

 

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